At Master Guitar Shop, we understand that when you order your dream guitar or essential gear, you want it delivered quickly and safely to your doorstep. That’s why we’ve partnered with world-class shipping providers to ensure your musical equipment arrives in perfect condition, no matter where you are.
Musician-First Shipping Promise: We handle every instrument with the care it deserves, using professional packing materials to protect your gear during transit. Our team of musician-shippers knows exactly how to prepare delicate equipment for safe travel.
Our Shipping Options
1. Standard Shipping (Recommended)
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 flat rate
Our premium shipping option includes full tracking, insurance coverage, and priority handling. Perfect for musicians who want their gear quickly and securely. Most orders are processed within 1-2 business days before shipping.
2. Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: Free on orders over $50
For budget-conscious musicians who don’t mind waiting a little longer. All free shipping orders still receive our careful packaging and basic tracking. Please note this option isn’t available for some remote locations.
Global Delivery with Care
We ship worldwide (excluding some remote areas in Asia and other locations) to bring quality instruments to musicians everywhere. Whether you’re in New York, London, or Sydney, we’ll get your gear to you.
Important Note: Some countries may require additional customs fees or import taxes upon delivery. These are the responsibility of the customer and aren’t included in our shipping charges.
Our Hassle-Free Returns Policy
Not completely satisfied? We offer a 15-day return policy from the date of delivery. Simply contact our support team at [email protected] to initiate a return. Items must be in original condition with all packaging.
Pro Tip: For the fastest delivery, place your order before 2 PM CST (Monday-Friday) for same-day processing. Weekend orders are processed the next business day.
Ready to Bring Your Gear Home?
At Master Guitar Shop, we treat every shipment with the same care we’d want for our own instruments. Because we know that when your new guitar arrives, it’s not just a delivery—it’s the beginning of your next musical chapter.
Have questions about shipping to your location? Our gear experts are happy to help!
Contact Our Shipping Team